Terms of Use, Privacy Policy & SMS Messaging Terms (Last Updated January 12, 2026)
Paradise Protection Agency (“Company,” “we,” “us,” or “our”) operates the website https://paradiseprotectionagency.com and provides insurance-related services, communications, and messaging programs. This document governs your use of our website, services, and SMS/text messaging program.
By using our website, submitting your information, or opting into SMS communications, you agree to the terms outlined below.
Paradise Protection Agency
Cape Coral, Florida
Phone: (239) 427-8362
Email: mrivas@paradiseprotectionagency.com
Website: https://paradiseprotectionagency.com
We may collect the following personal information:
Name
Phone number
Email address
Insurance quote or inquiry details
SMS opt-in and consent records
Website usage data (IP address, device type, browser data, cookies)
This information is collected when you submit forms, request quotes, communicate with us, or interact with our website.
We use your information to:
Provide insurance quotes and services
Communicate about policies, renewals, or appointments
Respond to customer service inquiries
Send SMS or email communications you have opted into
Comply with state and federal regulations
Maintain records required for legal and compliance purposes
Prevent fraud or misuse of our services
We do not use your information for purposes unrelated to our insurance services.
If you opt in, you may receive SMS messages related to:
Insurance quotes and follow-ups
Policy or account updates
Appointment and renewal reminders
Customer service communications
Promotional or marketing messages only if you explicitly consent
Message frequency varies based on your interaction with us.
Message and data rates may apply depending on your wireless plan. We are not responsible for carrier charges.
By providing your mobile number and opting in, you confirm that:
You are the authorized user of the number provided
You consent to receive SMS messages from Paradise Protection Agency
Consent is not required to purchase insurance or receive services
Text STOP to cancel messages at any time
You may receive one final confirmation message after opting out
Text HELP for assistance
We do not sell, rent, or share your phone number or SMS consent data for marketing purposes.
No mobile information is shared with third parties or affiliates for marketing or promotional use
Information may only be shared with service providers that help deliver our services (such as messaging or CRM platforms)
This complies with Florida privacy law, TCPA requirements, RingCentral policies, and mobile carrier regulations.
We may share personal information only with:
Messaging providers (e.g., RingCentral)
Website, CRM, or IT service providers
Government or regulatory agencies when legally required
We do not sell personal data.
Our website may use cookies to improve functionality and performance.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
We retain personal data only as long as necessary for:
Business operations
Legal and regulatory compliance
Maintaining SMS consent records
We use reasonable administrative and technical safeguards to protect your information.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may:
Opt out of SMS at any time by texting STOP
Request access to or deletion of your personal data
Update or correct your information
To exercise your rights, contact:
📧 mrivas@paradiseprotectionagency.com
Our services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
Our website may contain links to third-party sites.
We are not responsible for the content, policies, or practices of third-party websites.
We may update these Terms, Privacy, or SMS policies at any time.
The most current version will always be posted on our website with the updated date.
Continued use of our services constitutes acceptance of the updated terms.
If you have questions about these policies, contact us:
Paradise Protection Agency
Cape Coral, Florida
📞 (239) 427-8362
📧 mrivas@paradiseprotectionagency.com
